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  • Dolphin Yachts Corfu
  • About
  • Special offers
  • Our yachts
    • Cyclades 50.5 – Triton
    • Sun Odyssey 452 – Godfriend
    • Sun Odyssey 422 – Frixos
    • Oceanis 393 – Hinitsa
    • Sun Odyssey 37 – Lina
    • Moody 336 – Ariadne
  • Information
    • Our bases
    • Sailing Routes
    • Weather
    • FAQ
  • Dolphin Yachts Corfu – Blog
    • Procedures
  • Contact
  • 0

Information

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Charter prosedures
Check in/out (times)
Check in/out (procedures)
Security deposit
Charter prosedures
  • In order to charter a yacht from us , you need to makes a charter request for the dates , you need and the numbers or persons you have in your group .
  • After this we will check for you and show you the available yachts that match your criteria . If you are interested in an offer , you should request an option .
  • Options are valid for 3 days . You will get a remimder after 3 days to check if you are really interested to go forward with the reservation.
  • Once you have decided to book , we need an advance payment from you to secure your booking . Once we receive it , your reservation is considered , valid .
  • A last payment is necessary to get the finalize the booking process . This is 45 days before the charter begins .
Check in/out (times)
  • Check in must be completed until 17.00 .
    In days with more than 5 departures , we please for your understanding . We keep a priority depending on the arrival time in the base . 
  • For arrivals after 17.00 we reserve the right to make the check in the day after .
  • Check out is done every previous day of the last day of your charter, upon your return in the disembarkation port . You can stay overnight , until 9.00 Am next morning .
  • Sometimes we can agree with you , to do the check-out in the morning of the last day of your charter .

 

Check in/out (procedures)
  • During the check-in procedure we check the yacht together and you fill an Acceptance Statement form that you accept the condition of the yacht . This is very important for both sides , because that’s the only proof we have for any remarks in previous damages .
  • During the check-in we need to make sure that you understand the yacht and its equipment before we complete the hand-over. That’s essential and our priority .
  • Its better to leave confident that you understood the yacht and can handle it before you leave the port .
Security deposit
  • For every charter you need to give a refundable security deposit . This means that we will block the amount from your credit card for the duration of your booking .
  • Upon your return ,  when we do the check-out and we find no issues , then we return the deposit to you . Remember ! We only get an authorisation code from your bank , through our business partner . Only our business partner can handle your deposit not us , directly .
  • Sometimes , it takes time until the deposit has been returned to you . This is not our fault nor our business partner’s fault . You need to contact your bank and try to push them .

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